During these extraordinary times, on hold has been helping medical practices communicate vital information to patients about the new ways of doing business. From the safest face coverings to what to do when they arrive for their scheduled appointment, we know that patients have many questions. With increased phone calls, and call duration, it’s more important than ever to provide clear messaging to patients. Trust us to assist in welcoming patients back with a thoughtful, concise approach. Visit TelAPatient.com/On_Hold_Messages or OnHold.com/Medical.html or call 1-888-321-8477 to discuss your medical office needs.
TelAPatient.com (Part of the OnHold.com Family)
#MusicOnHold #Medical #TelAPatient #Communication #MessageOnHold #Doctor
Medical practices nationwide rely on customized eye care messaging on hold from TelAPatient (part of the OnHold.com family) to provide their patients a quality experience on hold. This is a valuable opportunity to educate callers about your policies, insurance options, and cosmetic offerings. With OnHold.com, messages are easily updated throughout the year to support seasonal endeavors. Reinforce the benefits of vision exams, cataract surgery, optical lab offerings, and more! Make a great impression, encourage referrals and reduce no-shows with the Signature Eye Care On Hold Solution.
Call TelAPatient.com at 1-888-321-8477 for a complimentary eyecare on hold marketing consultation.
Medical offices are experiencing a surge of phone calls due to Coronavirus COVID-19. Patients are calling with questions and concerns about appointments or symptoms they are experiencing, overwhelming medical office staff. A cohesive custom telephone audio solution will assist medical teams, offering improved patient support. In this evolving time, it is critical for the healthcare industry to provide accurate information to callers. Per American Medical Association (AMA) recommendations: “Utilize a recorded message where possible advising patients how to self-screen and to advise those who have recently traveled to self-quarantine if recommended by the CDC and/or their state or local department of health.”
A custom healthcare auto-attendant daytime greeting offers guidelines for patients experiencing a medical issue and directs callers to the appropriate department. An afterhours greeting provides patient instructions for an emergency outside of office hours. As well, custom greetings encourage callers to utilize your website and social media for non-emergency assistance.
Use the time a caller to your medical office is on hold to calm anxious patients, educate callers about Coronavirus COVID-19 directives and reassure patients that you are adhering to the latest AMA, CDC and WHO directives. Provide your callers a reliable, informative, and reassuring telephone experience.
Call TelAPatients (part of the OnHold.com family) at 1-888-321-8477 to learn more or visit OnHold.com/Medical
#TelAPatient #Coronavirus #Medical #COVID19 #Telephone #Audio #CDC #Marketing #ADA #CDC #WHO
Medical practices from pediatricians, to chiropractors, dermatologists and general practitioners are facing an unprecedented number of calls due to the Coronavirus COVID-19 pandemic. Typically, callers to doctors’ offices are anxious and looking for reassurance and accurate information, and your practice relies on message on hold to provide reliable, calming messaging to your clients. Remind your aging clients or clients who have underlying chronic medical conditions to take extra precautions during this COVID-19 pandemic. Notify callers about any changes to your practice hours, encourage rescheduling of non-essential appointments. Assure clients that you are following the latest WHO and CDC recommendations for facility cleaning, sanitizing and equipment sterilization. Use time on hold to provide your patients a safe, educational, and calming on hold environment.
TelAPatient.com, Part of the OnHold.com Family | 1-888-321-8477
#MusicOnHold #Medical #MessageOnHold #Coronavirus #Doctor #OnHold #COVID19 #Physician #Dermatologist #Pediatrician #Chiropractor #GeneralPractitioner
Medical practices nationwide rely on TelAPatients.com (part of the OnHold.com family) custom music on hold messaging to provide their patients a high-quality experience on hold. Our on hold marketing service benefits all medical professionals – from general practitioners to dermatologists, plastic surgery centers, podiatrists. On Hold is a valuable opportunity to educate callers about your policies, procedures, insurance options, hours of operation, cosmetic offerings and more. With our studios, messages are easily updated periodically throughout the year to support seasonal endeavors. Make a great first impression, encourage referrals and reduce no-shows with our Signature Medical On Hold Solution.
Call Tel A Patients (OnHold.com) at 1-888-321-8477 for a complimentary on hold marketing consultation.
Patient Education On-Hold Experts
Give us a call at 1-888-321-8477 to discuss your specific on-hold needs!